At TBC, we design every piece carefully and make sure that the quality and fit are absolutely perfect for you. Kindly go through our size chart to confirm sizing before placing an order. Returns are accepted only if the items delivered are defective or you receive an incorrect item.

We do not offer refunds. However, we provide you with store credit in the amount of your returned good. You are important to us therefore, if you are not happy with the quality of the products or the service you receive from us, or you require a return for store credit, kindly contact our customer care team on care@trendsbycocoa.com to enable us resolve any issues effectively.

Exchanges will only be accepted with proof of purchase on items within 7 days (within Nigeria) or 14 (outside Nigeria) from the date of delivery. Items returned outside this period will not be accepted. Items must be in original condition and must not have been worn, altered, washed and must be stain and odour free.

Every clothing item shipped has a tag attached. Once this tag has been removed, the garment is no longer returnable. We recommend trying on all purchased items as soon as they are received, to ensure adequate time to return items within our returns timeframe.